24/7 Emergency Service | Serving the Upper Cumberland Area
Water damage can cause thousands of dollars in damage. Don't leave the cleanup and recovery of your most valuable investment to just anyone. Our skilled and trained crews will get your home or commercial property back to the condition it was in before the water damage, guaranteed.
Talk to a live person 24/7 any day, any time. We pride ourselves on our excellent customer service.
Innovative Restorations is there for you when you need it most. We'll be at your door in 60 minutes or less, day or night.
We will bill directly to your insurance, and, if needed, we have financing available.
We stand behind our work and that is why we have the stick to the promises we make to our customers.
At Innovative Restorations we know that you want a restored peace of mind. In order to have that, you need your clean dry space back. The problem is you currently have some water damage which makes you feel stressed, emotionally taxed, and unsure as to if it will be fixed correctly. We know water damage is too stressful to deal with on your own and dealing with your insurance company can make it worse. We've helped thousands of households restore their sense of security by restoring their home to better-than-before conditions and that is why you can trust us to help you.
Here's how we do it:
1. Schedule an Inspection
2. Make Your Home Safe and Dry
3. Find the Best Contractor for the Job
4. Make the Repairs
So stop dealing with no-shows, contractors who might not even finish the job that are not insured and may lack the education to fix your water damage correctly and instead restore your home life and get back to focusing on your day-to-day normal, knowing you won't need any repairs on that space in the near future because you hired Innovative Restorations which is both Licensed, Insured and trained!
No matter the extent of the water damage, Innovative Restorations has the experience and expertise to set things right. We will initially start defining the extent of water damage. The damages are assessed by determining:
Just looking at the amount of standing water is not sufficient, Innovative Restorations will take into consideration the height of the water damage on the wall and how far down has the water damage gone into the flooring, wall cavities, and other unseen crevices. This generally includes inspection of crawl spaces located at the foundation of the affected infrastructure of the building or house.
To be able to effectively determine the degree of damage done by the water damage, Innovative Restorations has specialized moisture inspection meters and thermal imaging cameras to gauge the damage incurred. As we're working through the recovery process, we will:
Innovative Restorations has experience regarding the "science of drying", which is likewise called psychometry. We are happy to educate our customers and property owners about the dry standard of each structural element and/or materials that suffered water damage. If you have a drying contractor that cannot offer any information regarding the moisture content of the materials, it is advisable to call your Innovative Restorations professional who can.
Aside from this, the water mitigation contractor must be able to sketch a map regarding the moisture that fully presents the extent of the water damage. The moisture map must be updated daily throughout the drying process to reflect progress being made.
Innovative Restorations believes that informed and knowledgeable property owners make better decisions. We will advise you of any potential secondary damages or preexisting conditions that may impact your home or business. The longer you wait to address water damage the worse it will be, so call Innovative Restorations 24/7 for quick response.
The drying method and techniques applied by Innovative Restorations will be scientifically based on the porosity of materials involved, the area or size of the water damage and the category of inflicted water damage.
You wouldn't hire a carpenter without tools or a painter with no brushes; the same applies to restoration contractors. Make sure they have the ability to quantify and qualify the exact extent of the damage.
Innovative Restorations will always provide proper RESPONSE, DOCUMENTATION and COMMUNICATION during the water damage repair project, start to finish.
When we had a pipe break in flood our first floor with 2 inches of water they were at the house cleaning up within an hour of the call! They got us cleaned up, dried out and put back together very qui...
Had a water leak at the house. They came out and were able to dry all the carpet and check to see if any mold has started to grow. Great job.
We could not be more impressed with this company. They were recommended by Putnam Plumbing (another excellent company) because we needed a sewage leak cleaned up in the crawl space. Mikel started work...
Water damage insurance claims depend on a few different criteria. Ultimately, that's a question you'll have to clarify with your insurance company. However, we can tell you that the viability of water damage insurance claims depends primarily on what caused the damage (storm, burst pipe, plumbing malfunction, localized flood, sump pump failure, etc.). Some insurance policies will outline scenarios that will NOT be covered without specific riders like flood insurance, or sump pump failure insurance.
Contacting a restoration contractor as well as your insurance adjuster at the same time is a good idea because the restoration contractor will help make sure that not only will the water extraction and dry out be covered but the rebuild process that should follow. If the full scope of the claim isn't outlined and agreed upon from the start, there may be issues down the line, and property owners may find themselves having to pay out of pocket to get the property completely back to normal.
That depends on the types of materials that were affected by water. Drywall, carpet, and hardwood floors will take longer to dry than other materials in the space. We use moisture meters throughout the process and in many different locations to gauge the moisture levels and will continue to adjust our fans and dehumidifiers to achieve an efficient but effective dry time. The bare minimum of "three days to dry" may only produce a surface dry, but can still leave behind moisture levels that create an ideal environment for mold to grow.
Most homeowners start trying to remove the water themselves before they realize they'll need to contact their insurance company about a claim so they can call in a water damage restoration company. However, standing water around anything with a power cord or outlet or sagging ceilings makes the area unsafe. Also, many insurance claims require documentation of the loss BEFORE any work is done, including removing the water. Always take plenty of photos of the damage you see before taking any action to start cleaning up the mess. Your restoration contractor will be able to back up your insurance claim scope with the necessary technical documentation as well.
If the water damage involves Category 1 water (clean and free of microbes and bacteria), many of your personal belongings can be salvaged. Category 2 water would include other water sources, including rainwater, that, while not containing biohazards or sewage, still pose health risks and the potential for destructive microbial growth and mold. A water damage restoration technician will help you sort through the contents of the property to determine what can be safely dried, what can be restored by a textile/contents technician, and what can't be saved or salvaged. There are off-site facilities in the area that specialize in restoring water-damaged contents. Your restoration team will document all of the contents leaving the property for restoration or disposal for your records and also for reimbursement from your insurance company.
Identifying the source of the water damage is one of the first steps in both the insurance claim process and before beginning to dry out and repair the damaged areas. After all, if you replace a sagging, wet ceiling that was caused by a roof leak but don't fix the roof, too, the next rainstorm will start the cycle all over again. The buckling to your hardwood floor could be caused by a leaking pipe. We will pinpoint the exact cause of your water damage and make sure the source is repaired. We make sure your restoration job is done right the first time.
For emergency assistance, please call (931) 520-7700 immediately.
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